Synapse 4 issues with macro keys not behaving correctly while being remapped as regular keys | Razer Insider
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Synapse 4 issues with macro keys not behaving correctly while being remapped as regular keys

  • June 21, 2025
  • 1 reply
  • 53 views

Noktriss

In these recent updates this feature got bugged, it still works just not as intended. to verify this I went back to synapse 3 for testing purposes and there it worked as intended.

I like to use the M1-M5 buttons as my very specific controls for some games and this bug completely breaks it,
For example, I like to bind my M3 to Alt  (which is a jump key for the game in question), now when I use the regular Alt key I can jump while moving to the right (pressing right arrow key). Problem is that when i rebind my M3 to work this way, it just does NOT do the same thing. I tried all the available options, in any configuration I might add, be it key recording, alphanumeric or any other option) it just won’t work as the actual key anymore. 

Any thoughts/ideas or workarounds would be very helpful. 

 

I use a Razer BlackWidow V4 Pro

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1 Reply

Razer.Ten
  • Razer Support
  • 372 replies
  • June 21, 2025

Hey ​@Noktriss,

Can you perform a clean uninstall and reinstall of your Synapse 4 by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for applicable workarounds that might address the macro  issue.

 

*Thread locked to curb conversation to PM.


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