Synapse 4 made me an enemy of Razer | Razer Insider
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Question

Synapse 4 made me an enemy of Razer

  • February 7, 2026
  • 0 replies
  • 16 views

Today I received a new Basilisk V3 mouse. But somehow it wasn’t recognized by my Synapse 3 software that I had installed for my Tartarus V3.

So, without giving it too much thought I upgraded to Synapse 4.

Which send me straight to hell.

Not only am I unable to assign any keys to my new mouse but it also completely screwed up all my Tartarus macros and configurations.

And there is no way that I can reproduce the functionality I had in my Tartarus with Synapse 4.

Not only is this newly aquired mouse useless this way but it also comletely destroyed a product I have been using for many years.

And of course there is no way to revert back to Synapse 3. 

 

So thanks but no thanks Razer!!!!

 

I will return the mouse and I will never ever buy a Razer product again.