Synapse 4 mouse dock chroma not working | Razer Insider
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Question

Synapse 4 mouse dock chroma not working

  • October 29, 2024
  • 5 replies
  • 314 views

I've downloaded Synapse 4 recently and it turned out that the installation for the software of my Mouse Dock Chroma from my Basilisk Ultimate does not work. Is there any fix? Thanks!

 

5 Replies

  • Insider Mini
  • October 30, 2024

I also had the same issue. It was not working for me before but i tried the retry button for 3 days and it installed by chance. I dont know , but i am lucky i think .  Please try it opening the dock tab and clicking the retry button till u get irritated or when u remember. If it gets the work done then no harm.😎


  • Insider Mini
  • November 10, 2024

nothing happening while hammering ;)


HeavyArmour_13

This exact same issue started happening to me recently.  I’ve hit the Retry button a hundred times….nothing.  I think this is a Synapse 4 issue only. I hope Razer is aware and will implement a fix 


  • Insider Mini
  • November 11, 2024

synapse3 works like a charm so they´ll need to look into it

 


Maczownik
  • Insider Mini
  • November 16, 2024

Hi just download new version, I just end customer service ticket, the route was hard but they fixed for basilisk ultimate.