Synpase 4 issues with THX Spatial audio volume and firmware update notifications.

pepper91 · 2025-05-26T06:08:48+00:00

I’m currently using 2024 Razer Blade 14 and updated to the latest version of Synapse 4 on May 7th. Immediately after the update, I started experiencing the following two issues: Since the update, there's a bug causing the volume of THX Spatial audio to be lower than the set level. I usually set the volume to 8 with THX Spatial audio enabled. However, after restarting the laptop, even though the volume setting still shows 8, the audio output is noticeably lower. Upon investigation, I determined that Synapse 4 is causing this issue. Changing the sound setting in Synapse 4 from THX Spatial audio to Stereo and then back to THX Spatial audio temporarily fixes the issue, restoring the volume to its correct level. There's also a firmware update notification bug. When opening the Synapse 4 app, I receive a notification indicating that a firmware update is required, providing the following online link: https://mysupport.razer.com/app/answers/detail/a_id/13930. This link directs me to the BIOS version 1.06 update page. However, my laptop already has BIOS version 1.06 installed, yet the firmware update notification continues to appear persistently.

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Synpase 4 issues with THX Spatial audio volume and firmware update notifications.

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