tartarus V2 won't stop moving down. | Razer Insider
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Question

tartarus V2 won't stop moving down.

  • March 13, 2026
  • 2 replies
  • 13 views

Hi All, After a week or two, my thumbpad is moving my toons in a downward movement constantly. I can change directions,  but then it moves downward again. I also can’t use any of the keys, since the downward S is constantly on. I’ve deleted Synapse4 and reinstalled it, deleted all of my profiles,, and cleaned all Razor information from my registry. I then re-installed Synapse 4 and the Colors, with no improvement.  What else can I try?

2 Replies

Lrbrownii
  • March 14, 2026

Rma? Does the button still click when pressed?


  • Author
  • March 14, 2026

Yes, it does still stick. Thank you. An RMA sounds like the answer.