The Chroma Connect doesn't work on any game that is supported. | Razer Insider
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The Chroma Connect doesn't work on any game that is supported.

  • October 15, 2024
  • 3 replies
  • 130 views

MysticDraco

what was working in synaps 3 isnt working in synaps 4.
the chroma connect.

For example Diablo 4 will give you full red keyboard and mouse and other stuff your have like a key pad.

also my tartargus pro isnt working anymore in synaps 4 even when it is saying it is suported.

I see it in synaps but in game it wont give any imput.

3 Replies

  • Insider Mini
  • October 19, 2024

Same here, buddy.
It worked fine in Synapse 3 but installing 4 seems to have broke something. 

I have Diablo 4 running right now and the chroma hasn’t taken over the lights to make it red. Quite annoying.


  • Insider Mini
  • November 16, 2024

Same here, buddy.
It worked fine in Synapse 3 but installing 4 seems to have broke something. 

I have Diablo 4 running right now and the chroma hasn’t taken over the lights to make it red. Quite annoying.

Just to update this. My Huntsman is lighting up the correct colours with Diablo 4 now and Synapse 4.


  • Insider Mini
  • September 16, 2025

I installed Synapse 4 and my tartarus V2 isn’t working.  I uninstalled and reinstalled 3 and it works fine. However, when I shut down my pc and came back to play wow, my synapse 3 isnt showing up so I had to reinstall. I had hoped that maybe that meant something was fixed so I tried 4 again and it does not work.  Sure hope you get this fixed soon. Looks like it’s a problem for others as well.