The custom equalizer and thx isn't working. | Razer Insider
Skip to main content

The custom equalizer and thx isn't working.

  • September 27, 2026
  • 1 reply
  • 29 views

The custom equalizer isn't working, no matter how I configure it.
I’ve reinstalled the app and removed the drivers—both manually and using your Razer driver removal utility.
THX isn't working either; toggling the slider has no effect. I’ve tried every setting in the audio properties.
Headset: Kraken V4 Pro
Synapse 4

1 Reply

FiszPL
Vanguard
Forum|alt.badge.img+1
  • FiszPL
  • VANGUARD
  • September 28, 2026

This was the issue in the past for other headsets like older Blackshark V2 Pro 2023 - probably the est way is to submit a ticket (bug report) via Synapse app by clicking your avatar icon in Synapse → Feedback → Customer support / report bug.

CookiesAccessibility statement