Synapse 4 is not backwards compatible - causing ALL PROFILES TO BE ERASED. The interface is incredibly painful to use and customize for each game - many, many clicks to do what was quick and easy before. UI/UX team should be replaced. FAIL. Support refuses to respond. After replying to reach request, they act like they didn’t get anything and send an email “we are closing your ticket for lack of response” NO, you are closing it because you have poor quality, worse support, and garbage forced upgrades. THUMBS UP if you want Synapse 3 to have extended support until Synapse 4 has proper quality assurances and basic functionality including profile imports!

Question

Thumbs up to get Synapse 3 Support Extended!

A

Synapse 4 is not backwards compatible - causing ALL PROFILES TO BE ERASED.
The interface is incredibly painful to use and customize for each game - many, many clicks to do what was quick and easy before. UI/UX team should be replaced. FAIL.
Support refuses to respond. After replying to reach request, they act like they didn’t get anything and send an email “we are closing your ticket for lack of response” NO, you are closing it because you have poor quality, worse support, and garbage forced upgrades.

THUMBS UP if you want Synapse 3 to have extended support until Synapse 4 has proper quality assurances and basic functionality including profile imports!

I think that the interface is fine. Except that it’s simply useless, as no mechanic behind the interface actually works !