Naga V2 Pro - Active sensitivity and scroll settings not changing in the UI when changing them on the mouse

Question

On my Naga V2 Pro, when I toggle the dpi sensitivity or the scroll wheel setting using the buttons on the mouse, the active setting does not change in the Synapse UI. For example, I have setting 3, 1600 DPI active right now and thats what is highlighted in the UI. Now I toggle via the button on the mouse to setting 4, 3200 DPI and the sensitivity changes but setting 3 is still highlighted in the UI. Now I can click on any of the 5 sensitivity stages in the UI and it will change to that, but the UI will stay with that highlighted even after toggling the sensitivity again via the mouse. Keep in mind that this bug is only reproducible after power cycling the mouse as outlined in my first bug report thread. If I have synpase open and dont power cycle the mouse, the sensitivity or scroll wheel buttons on the mouse wont do anything. Razer Naga V2 Pro, Firmware Version 1.3.0.0 (latest) on the Mac Synapse 4 Preview Version 4.0.86.2504290730, on MacOs 15.5.

Razer.sushi.boi · Answer

Hi there, ​@switch527!Thanks for alerting us about this and I’m here to help. Please send me a message viaPMalong with your Razer Naga V2 Pro’sserial numberso I can validate it in our system and check for some workarounds along the way. Looking forward to your response!*Thread locked to curb conversation to PM.

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