Razer Synapse 4 notifications grant detection on MacOS | Razer Insider
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Question

Razer Synapse 4 notifications grant detection on MacOS

  • Oct 9, 2025 5:04 PM UTC
  • 11 replies
  • 514 views

Hello,

I am writing to report an issue I am experiencing while trying to install and run Razer Synapse 4 on my Mac running macOS 26.

Problem Description: The installation appears to complete, but the application seems unable to recognize the necessary System Notification permission I have granted. This prevents Synapse 4 from functioning or displaying correctly.

Steps Taken (Troubleshooting): I have already attempted the following without success:

  1. Reinstalled Razer Synapse 4.

  2. Closed and reopened the application.

  3. Restarted my Mac.

Additional Information: I am including a screenshot that illustrates the issue (specifically showing the area where the system notification prompt/status is not being recognized by the app).

I would appreciate any guidance or confirmation if this is a known issue being addressed for macOS 26.

Thank you for your time and assistance.

 

    11 Replies

    Hey I am also finding the same issue. I bought a new basilisk v3 X hyperspeed and when i tried to setup the mouse it just didn't work. Definitely would like to manage the mouse software. 

      • modestinus
      • Insider Mini
      • Oct 10, 2025 9:21 PM UTC

      Hi there! Same problem here. Cannot grant all system permissions, because notifications granted but not recognized by Synapse. It would be nice to have someone solve this issue.

      • EdEarl1956
      • Insider Mini
      • Oct 15, 2025 12:02 PM UTC

      I suspect that I am unable to see whether or not the Synapse 4 Preview for Mac needs updating, because I have the same problem as others have reported, namely that in spite of activating Synapse notifications on my M2 Mac Studio, the Preview software does not recognize that I have done so, which means that I have a red button with an exclamation mark where the download new software version should be.

      Same issue with macos 26.

      Simply cannot complete installationfor Synapse module.

      FFF_rankWen
      • FFF_rankWen
      • Insider Mini
      • Oct 19, 2025 7:18 AM UTC

      Same issue in macOS 26.0.1, I am not sure if I can receive updata

      • Aozaki__
      • Insider Mini
      • Oct 19, 2025 10:05 AM UTC

      I can confirm that I'm experiencing the same issue on macOS 26. Notifications should be enabled but are not being detected properly. I'm also awaiting a fix to hide Synapse from the dock.

      iSushi42
      • iSushi42
      • Insider Mini
      • Oct 28, 2025 4:09 PM UTC

      Same issue here with macos26.

      • EdEarl1956
      • Insider Mini
      • Oct 29, 2025 11:46 AM UTC

      As per Razer Support, updates to Preview Mac software are pushed automatically, so do not require the software button. 

      Same again, would be nice to have a response on this.

      Hishamimaru
      • Hishamimaru
      • Insider Mini
      • Nov 4, 2025 7:29 AM UTC

      Same issue for me as well. MacOs

      • EdEarl1956
      • Insider Mini
      • Nov 10, 2025 2:29 PM UTC

      Recently my Mac Studio prompted me, via Razer notifications, to update the Razer Synapse software, and the notification fault is now history.

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