Replies posted by Krissy-RCD | Razer Insider

Replies posted by Krissy-RCD

53 Replies

D
DerBaummannChInsider Mini
posted in Razer Support

Razer Cortex trying to start Uplay

Hey there! Thank you for sharing your issue here. My name is Krissy from the Razer Cortex technical support team. Regarding your issue, how about updating the Uplay client to the latest version first? Krissy

1
Krissy-RCD
1 year ago
A
Aimloq
posted in Razer Support

Razer Cortex Booster Prime?

Hey there! Thank you for sharing your issue with us here. My name is Krissy from the Razer Cortex technical support team. I am delighted to be of your assistance. Regarding your issue, could you please provide us with more details? 1. Which setting do you use when you optimize your game in Booster Prime, Quality, Competitive, Balanced, or Performance? 2. What is your FPS after you optimize your game? Krissy

1
Krissy-RCD
1 year ago
S
SimonSTHF
posted in Razer Support

Razer Cortex's window doesn't open

Hey there! Thank you for sharing your issue with us here. My name is Krissy from the Razer Cortex technical support team. I am happy to be of your assistance. Regarding your issue, please follow the below steps: Update WebView2. Download the Evergreen Bootstrapper and run it as administrator. Check this image for reference: https://dl.razerzone.com/src/6104/6104-1-en-v2.png If the issue persists, collect the Razer Cortex logs and capture the screenshot of the error. Then, send them via PM. Thank you for your patience. Krissy

3
A
1 year ago

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