Replies posted by JoshBowling1980 | Razer Insider

Replies posted by JoshBowling1980

2 Replies

dekades
dekadesCommunity Cowboy
posted in Razer Support

RazerCare Store Updates

Dekades Hey Insiders! Our RazerCare store is always adding new products online and we felt it was important to keep you in the loop with what and when things are available. We're working hard every day to make sure we're kept up to date with the needs of our customers and although we won't be able to fulfill every missing dongle or ear cushion, we'll make sure to keep this thread updated anytime there is something new in the shop. Currently our RazerCare store is only open to our US customers. We have no announcement regarding expanding to other regions, but you'll be the first to know. Visit our RazerCare store today. Who knows, you may finally find a replacement for that pesky piece you misplaced. * * * New Items in the Store 4/22/20 Quartz Basilisk DPI Clutch Atheris Stormtrooper Top Cover Turret USB A - USB C Cable Quartz Seiren X L-shape cable Ripsaw USB A - USB C Cable Ripsaw HDMI - HDMI Cable Razer Nari USB Dongle Mamba Wireless Cable Dongle New Items in the Store 8/21/1

324
S
1 year ago
dekades
dekadesCommunity Cowboy
posted in Razer Support

RazerCare Store Updates

Long story shortened....I sent the laptop in because the battery had bloated severely and was distorting the chassis as well as the laptop has always shut down without warning when I am gaming since the day I got it. (I called in to customer support right after I bought it and they said it sounded like it was overheating and I should make sure it's well ventilated when playing) They ran tests and found that the motherboard was bad and gave me a quote for about 2K to replace the motherboard and battery. I told them I just wanted the battery then 3 days later I got a new quote with a discount for about 1800 to fix it. I told them I wasn't interested in paying to fix a problem that has always been there on a 3 year old laptop so they sent it back to me with no battery in it and now it's a folding desktop. lol I have played it this way for 3 years. I see no reason to replace the motherboard now if that's been the problem since I got it. Waste of money in my opinion. I just want a battery.

324
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1 year ago

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