Replies posted by JulianAyers | Razer Insider

Replies posted by JulianAyers

2 Replies

P
pluu1165Insider Mini
asked in Razer Gold & Silver

Missing 500 USD worth of Razer Gold

To resolve this, I recommend reaching out to Razer's customer support as soon as possible. They should be able to investigate the situation, verify your gift card, and assist you in getting the correct value, which should be Razer Gold, not Razer Silver. Be sure to provide them with all the relevant details such as the gift card code, your account information, and any error messages you encountered during the redemption process. They should be able to provide you with the appropriate koows solution to ensure you receive the correct value from your gift card.

5
J
8 months ago
PaleAquasleekCORAL684
PaleAquasleekCORAL684Insider Mini
asked in Mobile

Razer hammerhead wireless x are not sound

One possibility is that there's an issue with the Bluetooth connection between your phone and the earbuds. You could try unpairing and repairing the devices to see if that helps. Make sure to completely forget the device on your phone before attempting to pair it again.Another possibility is that there's an issue with the audio settings on your phone. Make sure that the audio output is set to your earbuds and not the phone's internal speaker.If neither of these solutions work, it's possible that there's an issue with your phone's Bluetooth hardware. You could try resetting your phone's network settings or contacting your phone's manufacturer for further assistance.I hope that one of these solutions works for you and that you're able to enjoy your Razer Hammerhead Wireless X earbuds with your phone.

3
D
11 months ago

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