Replies posted by radiobusKenyanCopper511 | Razer Insider

Replies posted by radiobusKenyanCopper511

4 Replies

kinstar44
kinstar44Insider Mini
asked in Razer Support

Kiyo Pro mic volume too low

It’s been pretty well documented in most of the reviews I’ve read about various Kiyo units.  Any workarounds anyone can think of? I’ve looked at this yesterday, again. Note: This is on Mac, which is not officially supported by Razer. Zoom seems to be fine with the device! (only did “test the mic”, not an actual call). I think they lift up the audio from the very low signal automatically (don’t know, just guessing). PhotoBooth and QT Viewer record video with a sound so low it’s not really audibleWorkaround to me is to lift the audio in post-processing (DaVinci Resolve). Not ideal, but leads to good results.I wish the Windows Synapse program had some settings for audio, but it doesn’t.

24
cafebestBrightGreen391
20 days ago
kinstar44
kinstar44Insider Mini
asked in Razer Support

Kiyo Pro mic volume too low

@razeth You have information that this affects all the sold devices?

24
cafebestBrightGreen391
20 days ago
kinstar44
kinstar44Insider Mini
asked in Razer Support

Kiyo Pro mic volume too low

No systematic response, I would say. I had DM’s with Razer but it turned out I would need to ship my existing device back before getting a replacement. Haven’t taken up on that offer yet, since I’ve needed the camera for my work.Ideally, I could see them ship me a replacement, then return the broken one in return envelope.

24
cafebestBrightGreen391
20 days ago
kinstar44
kinstar44Insider Mini
asked in Razer Support

Kiyo Pro mic volume too low

Is it possible that Razer Synapse is not applicable to Windows 11? It’s so frustrated that paying for a webcam and mic but they are not usable in Windows 11. Please try to fix! I know!!It’s as if this device didn’t have mics at all!   I have this problem on macOS so don’t think it’s Windows 11 specific.

24
cafebestBrightGreen391
20 days ago

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