Replies posted by BruhMomentonumerdos | Razer Insider

Replies posted by BruhMomentonumerdos

2 Replies

Ashinari
AshinariInsider Mini
asked in Razer Support

Razer Nari Ultimate rapidly disconnecting

Having the same issue just started all it’s doing is rapidly connection and disconnecting from my pc Bluetooth audio if there is a fix pls dm me. I've already tried a clean install of synapse and all but problem still persists.   Can you PM me the serial number so I can validate its model and check for other options for addressing the connection problem of your headset? Thank you! I also have been experiencing this same issue for the past 2 weeks  except on the ps5 and have tried everything but nothing seems to work. I look after it as it is a expensive purchase, so I would really like help with the fix of this @Razer.Zionzedd !!!!

113
D
23 days ago
NNEMEZZ
NNEMEZZInsider Mini
posted in Audio

Razer Nari Ultimate disconnects by playing sound

Hi,   I just wanted to post an update. If you are experiencing this issue, please consider trying the following: Run Windows Diagnostics. Run Dell Support Assist for latest updates Run Windows updates for latest updates Roll back Intel Wireless Bluetooth (if applicable to you) Reinstalled latest Intel Wireless Bluetooth (if applicable to you) Uninstalled and reinstalled Razer Synapse. (Clean of all Razer apps) Use the Razer Nari Ultimate Pairing Utility to Successfully Re-Pair If you are still experiencing the connection drop as soon as a sound plays, contact Razer support to check on your warranty window. Razer is aware of this issue and a rep will work with you on a RMA if applicable.  I am testing my replacement headset right now as I type this, running it alongside other audio based wireless connections (ie BHAptics X40 vest) and everything is working normally.  I wish support could have shed some light on the cause of this issue, but they may also still be trying to pin it

23
AlastorXIII
11 months ago

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