Replies posted by autoPerubay763 | Razer Insider

Replies posted by autoPerubay763

3 Replies

A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

Just tried bluetooth instead of the USB dongle and it appears to have resolved the static during streams. Edit: After connecting to bluetooth, some audio doesn’t work. Can hear people on discord, and they can hear me, but I am unable to hear audio from YT videos.

72
A
10 days ago
A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

Edit 2: The bluetooth not having static is actually because when I connect the headset to my PC via bluetooth, I actually get no audio from any streaming site (youtube, netflix, amazon, etc). I can hear my discord call just fine, and people can hear me, but no audio when connected to bluetooth. Another thing to note is that when connecting via Bluetooth, the headset doesn’t seem to be picked up by Razer synapse. When connected with the wireless dongle, the only issue is that while streaming I have a loud static sound for any people viewing my stream. I have tried disabling all enhancements and audio/mic enhancements when connected via USB. I have also tried another port on my PC.

72
A
10 days ago
A
autoPerubay763Insider Mini
asked in Razer Support

Razer Blackshark V2 Pro (2023) static while streaming on discord

Update: I’ve found a bit of a fix. Inside of discord settings, I went to voice & video, and scrolled down to the advanced settings. I disabled the option “Use an experimental method to capture audio from applications” and this fixed the buzzing in most instances. I have been able to stream games without issue, and streaming shows/youtube in Firefox. Whenever I stream anything in Chrome (specifically youtube) there is no audio. This has been a good enough fix for me for now. Looking forward to future driver updates.

72
A
10 days ago

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