Replies posted by BALAKAY696 | Razer Insider

Replies posted by BALAKAY696

3 Replies

B
BALAKAY696Insider Mini
asked in Razer Support

purchased gold and paid with crypto.. txn shows completed but no gold.

They said to contact the bank or payment method to remedy as my transaction failed. Obviously untrue considering the sending succeeded as per the etherscan address. Razer gold and pay with crypto is an absolute robbery. If something goes wrong they will not help you. If I don’t receive my money in gold or refund I will bring this to small claims court by the end of the week. Absolute horrid service and their customer service for gold is only active for three hours or so during the day. Avoid at all costs. Worst experience I’ve ever seen considering their payment processor FAILED and they act as if it’s my responsibility for their service not working correctly.

3
Allofusaredeath
11 months ago
M
MediumAquamarineville104Insider Mini
asked in Razer Gold & Silver

Purchased Razer Gold game with crypto - stuck on pending, no key

I did a reload for 400 USD and never received my gold either. It said there was a problem but the etherscan ID shows completed successfully while my reload says “pending” submitted a ticket but haven’t heard anything in two days. Not a word back from razer or their payment method no emails or response on my support ticket. Really frustrating.

5
S
10 months ago
B
BALAKAY696Insider Mini
asked in Razer Support

purchased gold and paid with crypto.. txn shows completed but no gold.

Still no word on my support ticket. Haven’t heard anything for two days. Pay with crypto still shows “payment form expired” and nothing in emails. Tf is going on?

3
Allofusaredeath
11 months ago

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