Replies posted by WUBBSY | Razer Insider

Replies posted by WUBBSY

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G
GakiandriceInsider Mini
asked in Razer Support

razer kitty headset disconnecting

I have this problem too. It happens pretty much since the beginning. Pretty much with the switch to the new Synapse. I’ve already reported this problem a few times but never got any help. It seams to happen to all direkt USB headsets. I have a normal Razer Kraken 7.1 V2 and a Kraken Kitty. Both have the same problem. Most of the time they are unusable because the constant restarting/disconnection. In combination with a hurtful loud clicking sound. The only one that runs perfectly is the Kraken Tournament Edition. It has to a driver/software problem, since the headsets runs normal under MacOS. But under Windows it’s omnipresent. I’ve tried it on countless computers (Win 10 and 11), since I work in IT. My friend also has the same problem with his Kitty Edition. Sometimes it seams to to help to completely disable all razer processes. I’ve seriously considered gutting the Kitty edition and converting it to a Tournament Edition. 

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4 days ago

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