Replies posted by 4t0m1c4 | Razer Insider

Replies posted by 4t0m1c4

9 Replies

AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

Also checking battery report is option instead of opening device if you feel unsure about it. Command prompt with “powercfg /batteryreport” command and check HTML-report will give indication of battery wear in most case. Mine seems to be currently roughly 60/62Wh level but seen on other brands where report is healthy and all diagnostics seem to report healthy too and even visual inspection does now show any swelling and computer dies or drops 30-40 percentage battery almost instantly on some cases. Battery wear on that report also does not always mean swelling but on smaller and more power using and heat producing models battery is unfortunately cooking in most cases with swelling effect. Got some tips from friend on CPU turbo mode setting and battery settings when got my Razer but of course those are my own preferred trade offs for battery life/health instead of highest possible performance. From experience the battery report doesn’t help unless the state of the battery cells is such

65
A
1 month ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

Following on my earlier posts here, I opened up my case to clean out the fans again on Wednesday this week and have found my battery is now a spicy pillow! I’ve now removed the battery for safety but did test a complete discharge/recharge cycle. Upon discharging the battery had sudden death at around 40% so is toast.I’m quite dissappointed as this has happened so suddenly, and (tin foil hat time) after getting the inadequate power notification. It was not bloated 3 weeks ago so has quite rapidly degraded.I would recommend anyone with the OP’s problem, who is capable/confident enough to check the internals of their machines, that the battery is not bloating. For those who don’t already know, the bloat can lead to physical device damage, and can potentially lead to an energetic fire. If any part of the plastic wrapping on the battery can be depressed, it is starting to bloat and needs to be replaced. https://imgur.com/a/wEJGR1x

65
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1 month ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

It's is bios update mate. A lot of people in reddit talking about that. Test it out and let us know please if it's true.  I looked at that post you linked, it’s fromn Oct 2022. I keep my machine up to date and this happened sometime on Tuesday/Wednesday this week for me. No bios/vbios updates applied. Plus the system restore & re-update fixed my problem. I think it’s probably a software/settings issue related to Synapse. Something to note is that before the restore, I uninstalled Synapse, and proceded to delete everything razer on my system (program files, program files(x86), program data, %appdata% and %localappdata%. Got ya. I just got used one 17 2022 and updated all at once after windows reset. The issue appeared right away. So I don't know if it's worth it to reset windows again. But definately will set up system restore to be able to roll back stuff like you are.  System restore can be a life saver, but also affects so many other things (I have to

65
A
1 month ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

It's is bios update mate. A lot of people in reddit talking about that. Test it out and let us know please if it's true.  I looked at that post you linked, it’s fromn Oct 2022. I keep my machine up to date and this happened sometime on Tuesday/Wednesday this week for me. No bios/vbios updates applied. Plus the system restore & re-update fixed my problem. I think it’s probably a software/settings issue related to Synapse.Something to note is that before the restore, I uninstalled Synapse, and proceded to delete everything razer on my system (program files, program files(x86), program data, %appdata% and %localappdata%.

65
A
1 month ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

After permorming a system restore to the 13th June 2023 the problem on my machine was resolved. I’m not sure what update is the trigger (synapse or driver) yet but will investigate over the next couple of days. I’ve pause windows (11) updates, unloaded synapse (do not run at start) and will attempt to test each update that was reverted. ... More info from system restore: ... From the above I am willing to guess that one of the oemXXX.inf driver installs has done the dirty. Not much else in terms of windows updates. As synapse is a packaged update and I have no access to individual installs I’m wondering how to test these. Eesh, After a reboot and a windows update, Synapse autolaunched on startup (even though this was disabled) and managed to complete an update before I could return to my desk. However the problem seems to be fixed for me. One could try my steps to fix one’s problem, but you milage may vary. If the problem comes back, or I find out what caused it, I will repo

65
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1 month ago
C
chombiewombieInsider Mini
asked in Razer Support

More Power Required when using OEM Razer charger

Hey all,I’ve posted some information on the other post @mjcouchman linked from my troubleshooting efforts since I had the same problem a few days ago. After performing a windows system restore to the 13th June 2023 the symptoms disappear. This is the earliest restore point I had available (due to disk space constraints).

14
tannerellison
3 months ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

After permorming a system restore to the 13th June 2023 the problem on my machine was resolved. I’m not sure what update is the trigger (synapse or driver) yet but will investigate over the next couple of days. I’ve pause windows (11) updates, unloaded synapse (do not run at start) and will attempt to test each update that was reverted. ... More info from system restore:Working synapse version:3.8.428.42117 System restore undo would affect:#################################################################Software to be deleted:battle.netGit 2.38.1Git Extensions 40.2.16100 4.0.2.16100Google Chrome 114.0.5735.133Microsoft Edge 114.0.1823.43Microsoft Edge WebView2 Runtime 114.0.1823.43Microsoft Windows Desktop Runtime - 6.0.16 (x64) 6.0.16.32327Microsoft Windows Desktop Runbme - 7.0. S (x64) 7.0.5.32327Mozilla Firefox (x64 en-GB) 114.O.1NVIDIA Graphics Driver 531.68 531.68Razer Synapse 3.8.0428.042117Unity 2022.2.19f1 2022.2.19f1unity Hub 3.4.2 3.4.2Microsoft (Printer) 21/06/2006 10.0.220

65
A
1 month ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

After permorming a system restore to the 13th June 2023 the problem on my machine was resolved. I’m not sure what update is the trigger (synapse or driver) yet but will investigate over the next couple of days.I’ve pause windows (11) updates, unloaded synapse (do not run at start) and will attempt to test each update that was reverted. 

65
A
1 month ago
AntiqueWhiteboxpoly980
AntiqueWhiteboxpoly980Insider Mini
posted in Razer Support

Razer Synapse new update broke Razer Blade 15

Razer Blade 15 Base Model (Late 2020).Same issue with More power required. Too late for me to send a support request tonight, will do so in the morning.

65
A
1 month ago

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