Replies posted by techtechnoVistaBlue634 | Razer Insider

Replies posted by techtechnoVistaBlue634

2 Replies

rzvm21
rzvm21Insider Mini
posted in Razer Support

Razer Basilisk X Hyperspeed 2.4GHz dongle does not working

SAme issue, updated Dongle firmware but mouse only connects to bluetooth, not via the Dongle, also cannot get the green light flashing by pressing the 3 buttons, only by turning off and on again If it is not on warranty you should maybe try to disassemble and check the connections inside, they might get loose with time or vibration etc. worked for me

35
Y
2 months ago
rzvm21
rzvm21Insider Mini
posted in Razer Support

Razer Basilisk X Hyperspeed 2.4GHz dongle does not working

I had a problem where the mouse light would come on and then disconnect and mouse was unresponsive but the dongle made the sound when connecting. I suspected a physical issue, took the mouse apart, applied some pressure to the sockets where the wires connect to the battery and it started working. Probably a contact issue when I dropped it or something, might be worth a while. Since the wires didn't come off entirely it work sometimes and sometimes didn't. It is an easy disassemble with youtube guides. Give it a try.

35
Y
2 months ago

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