Replies posted by noPaynesnoGains | Razer Insider

Replies posted by noPaynesnoGains

2 Replies

nexusRoseMadderradio100
nexusRoseMadderradio100Insider Mini
asked in Razer Support

Razer Kraken Ultimate - THX Spatial audio no longer working

Just yesterday, my headset was working fine including spatial audio. However for some reason today spatial audio isn't even being seen as an audio output option. In Synapse, I can toggle the spatial audio setting on and off, but it does not work. On top of this, the light indicator on my headset next to the button that toggles spatial audio no longer lights up. I cant find any reason why it would have stopped working so suddenly. There used to be an audio output option called “THX Spatial (Synapse)”.     Same exact problem on my end tooTurned on my computer and the entire option for THX spatial (synapse) was gone

118
R
1 month ago
nexusRoseMadderradio100
nexusRoseMadderradio100Insider Mini
asked in Razer Support

Razer Kraken Ultimate - THX Spatial audio no longer working

I got the razer kraken ultimate and had THX spatial for 7 months and as of yesterday no longer.I am most definitely not paying for something that was included with the product.Real annoying not having it but a little comforting that im not the only one with the problem.

118
R
1 month ago

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