Replies posted by -Nosong | Razer Insider

Replies posted by -Nosong

3 Replies

R
Ratarden
posted in Razer Support

Razer Nari Ultimate Dongle Replacement

We shouldnt have to take apart the usb dongle and fix it out selfs with so many cases of it being defective.The fact razer just sweeping this under the rug and telling us to kick rocks  just locks in ill never buy another product of theirs or even recomend them. they have gone way of alienware, started off strong but now are just a cash grab. you lost your ways and hope you get hit with a huge report or lawsuit from your inaction to fix a flaw you know is in this headset… you even stopped making them and give out the new ones for replacments for those lucky enough to be inwarranty still.

117
J
9 days ago
M
MonkeDripInsider Mini
asked in Razer Support

Nari Ultimate disconnecting when sound played

Razer knows about the dongle issues, everyone I know that had them had the same issue with it. Razer won't do anything about it most are out of warranty, and just tell you to pray the dongle is on the store to buy. At this point it should have been a recall as it's a known defective device. Come on razer... your killing your customers with 200$ headphones we can't use after a year or two.

16
W
5 days ago
Ashinari
AshinariInsider Mini
asked in Razer Support

Razer Nari Ultimate rapidly disconnecting

So this is happening to me to now, of course out of warrnty. Dongle repair doesnt work, reinstalling doesnt work either, it seems at this point this should have been a mass recall for a defective product with how many are havving this issue. Whats going to be done for us? am i out 200$? my wife has the same headset and its starting to happen to hers as well… slight disconnects here and there, just her dongle still shows as a razi nari ultimate not some random avnera av6301 device.

113
D
16 days ago

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