Replies posted by Bishopheals | Razer Insider

Replies posted by Bishopheals

3 Replies

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Bishopheals
posted in Razer Support

Razer online Store Buyer Beware

This saddens me a great deal and makes me wonder if official resellers eat the loss when someone returns a razer product? I wonder how much of a wait time they wait for a refund.

5
B
3 years ago
B
Bishopheals
posted in Razer Support

Razer online Store Buyer Beware

I just got an email from razer stating they sent me a refund which I been arguing not correct amount. As frustrated as I am I called up my credit card and told them the problem and they said I qualify for buyers protection refund etc. Just processed the claim and they will take care of getting the money from razer. Woman was very kind and understanding. She said I had patience of a saint to wait over a month for a refund is unacceptable. Claim is processed and wow she just credited my account and said I should not need to wait any longer that the bank will take care of it with razer. I said well that's great news. Thought i let you guys know so if you in the same boat call your bank credit card etc and they can take care of the claim and get your money back.

5
B
3 years ago
B
Bishopheals
posted in Razer Support

Razer online Store Buyer Beware

This is nuts stealing our money is not a good thing.

5
B
3 years ago

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