Replies posted by Zehfyr | Razer Insider

Replies posted by Zehfyr

4 Replies

K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

The new display will most likely be broken as well. We got two of these laptops, sent both in for repair, and got an AUO and a BOE, both faulty and worse than when we had sent them in. There may be a very slight chance that yours wouldn’t have issues, but it’s probably a waste of time and money on both your side and Razer’s.

36
Jadethinksight355
25 days ago
T
timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

There are many of us that have been affected by this issue and would like to join the class action lawsuit. Let’s make it happen!

104
K
19 days ago
K
KTBL909Insider Mini
asked in Razer Support

Mini-LED Multi-Zone Backlight Control Missing Blade 16 2023 / RZ09-0483

I too am stuck with a non-functional display, which Razer attempted to repair and is now refusing to resolve. I would like to join the class action lawsuit or may even pursue my own legal action. Let’s generate some views on this and warn others about these terrible experiences with Razer.

36
Jadethinksight355
25 days ago
T
timarthyInsider Mini
asked in Razer Support

Razer Blade 16 Mini-LED local dimming

Razer's Limited Warranty states that "If an eligible claim on the Limited Warranty is received by Razer within the applicable Warranty Period, Razer will (at its sole option) either: (a) repair the Product or the defective parts at no charge, using new or refurbished replacement parts; (b) exchange the Product with a Product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original Product." Most 2023 models should be covered by this warranty. https://www.razer.com/warranty

104
K
19 days ago

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