Replies posted by WARAGATOR | Razer Insider

Replies posted by WARAGATOR

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asked in Razer Support

Razer Viper V2 Pro wireless dongle no loner working

Good afternoon. There is such a problem: I bought a Razer Deathadder V2 Pro mouse in Germany and sent it to a friend of mine as a gift. Before sending it, I checked it by connecting it to my computer via a cable and also via a wireless 2.4 module, everything worked perfectly. However, after receiving and connecting the wireless module, it constantly switches to the computer and cannot see the wireless mouse. I tried it on different computers, the situation was the same everywhere. The mouse works great via USB and Bluetooth. Apparently the problem is in the wireless module itself. Can anything be done about this?

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MADEFO
24 days ago

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