Replies posted by WaffleTap | Razer Insider

Replies posted by WaffleTap

9 Replies

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packersfan036
posted in Razer Support

webcam/mic issues??

I've messaged them with the information, have to wait and see what comes back from them. As for specs: Full HD 144Hz GTX 1060 Max-Q 512 SSD i7-8750H 2.20Ghz 16GB RAM I use it with a Core X and a RTX 2070 Super 👌

5
P
3 years ago
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packersfan036
posted in Razer Support

webcam/mic issues??

Hey I had this issue with my 2018 Advance model, Razer kindly sorted me with an RMA to get it sorted. Just got the laptop back yesterday (26/05/2020). They swapped the screen over and now the camera and mic works fine. But they did change my 144Hz screen for a 60Hz one.. which is a real let down.. Have to see how they can sort that!

5
P
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

An update for anyone interested.. Just got my laptop back from Germany. The screen was replaced and the camera and microphone now work perfectly. But they also kindly replaced my 144Hz screen with a 60Hz one... so i guess the fun continues!

71
Razer.Speedcr0ss
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

https://www.reddit.com/r/razer/comments/btvf6u/rb15_camera_issues/ Might help someone..

71
Razer.Speedcr0ss
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Nothing seems to fix this issue, currently in the process of getting mine packaged and shipped to Germany to be looked at.. frustrating.

71
Razer.Speedcr0ss
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

I have been issued with an RMA to send my laptop to Germany to be looked at. I currently need it for working from home, and im poretty sure ill have to pay as its outside of the one year warranty.. so im not sure its worth is.. cheaper to buy a USB webcam with built in mic.

71
Razer.Speedcr0ss
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Ive had a casecreated with the support team... have to see what comes from them.

71
Razer.Speedcr0ss
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Hi, has anyone found that reinstalling windows has made any difference? I don't want to do this as my laptop is critical to my working from home at the moment i do not want to risk anything. It's starting to sound more and more like hardware compatibility issues. Unless anyone has had a fix from the above or PM'd advice...

71
Razer.Speedcr0ss
3 years ago
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bluewavesoverfuji
posted in Razer Support

Webcam not found Razer Blade 15 (2018)

Hi, i am also having the same issues here. Has there been any fix found? I've updated everything i can from teh Razer site with no joy. Thank for any repsonse.

71
Razer.Speedcr0ss
3 years ago

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