Replies posted by dafuloth | Razer Insider

Replies posted by dafuloth

4 Replies

EggsLeggs
EggsLeggs
posted in Razer Support

Bad motherboard firmware on the blade may expose your laptop to malware!

Looks like things have improved a bit. Just took two months... The support page has had a whole load of new security patches added to it: https://support.razer.com/gaming-laptops/razer-blade/ A couple didn't work for me though: Infineon Trusted Platform Module (TPM) / INTEL-SA-00104 - I disabled TPM as instructed, and when it said something along the lines of no TPM detected I tried it with TPM enabled but same error message Intel MDS/Zombieload/Rouge In-Flight Data Load (RIDL)/Fallout (Release Date: 31/5/2019), is the second BIOS update - earlier one updates to v5.00, this one to v5.01 - but get "AFUWINx64.exe has stopped working" and the updater freezes with progress bar not quite at the end I didn't RMA because I actually needed the laptop - insecure working laptop is better than no laptop at all. Glad that Razer finally appears to be taking security seriously

19
diegoesp
4 years ago
EggsLeggs
EggsLeggs
posted in Razer Support

Bad motherboard firmware on the blade may expose your laptop to malware!

Well, in case you are interested @diegoesp, @EggsLeggs, @SaltySailor. This one is for you. Sorry for a slightly long post but seeing as this is a basically a farewell post, I want to thank you all TL;DR: Totally relate to what you're saying, @EggsLeggs. I'm seriously getting spooked (no Spectre-related puns intended). Spooked by Razer's level of quality control and apparently abysmal customer service. So I'm probably going to RMA while I still can. It's a shame because I think the specs are great and I'm happy with the keyboard. But if I ever have a problem, I think I'm going to be in for a world of hassle dealing with Razer. For the price, I'm expecting a certain level of service and the horror stories I'm seeing everywhere don't exactly reassure me. Now that I think about it, I am a bit horrified that Razer would ship a new laptop to me without first fixing such a serious security vulnerability - and then having done that, not making all the necessary updates readily available. @

19
diegoesp
4 years ago
EggsLeggs
EggsLeggs
posted in Razer Support

Bad motherboard firmware on the blade may expose your laptop to malware!

Razer really have not got on top of this... So the question is, do we think I should RMA while I still can, while I am still well within 14 days of purchase? I doubt Razer is going to do anything in the next week that will actually fix the issue :anguished: Even after that update, dated 29 Apr 2019 07:31 AM, both Intel Detection tools for ME firmware vulnerabilities still report the system is vulnerable: https://downloadcenter.intel.com/download/27826/Intel-SA-00125-Detection-Tool?product=69368 https://downloadcenter.intel.com/download/27150/INTEL-SA-00086-Detection-Tool?product=69368 And these are from more than 6 months ago. Razer hardware is pricey so unresolved security vulnerabilities are the last thing I'd expect 😠 EDIT: Tracked down a newer Intel ME firmware update from Razor's Reddit: https://www.reddit.com/r/razer/comments/7os8l3/ntelsa00086_intel_management_engine_critical/ It updates Intel ME firmware to 11.8.50.3425, from I think it was 11.6...something. INT

19
diegoesp
4 years ago
EggsLeggs
EggsLeggs
posted in Razer Support

Bad motherboard firmware on the blade may expose your laptop to malware!

Well not a great introduction to Razer... Razer should really take security vulnerabilities a bit more seriously. This week I got my new Blade 14” (2017) - Intel 7700HQ - GTX1060. Obviously the first thing I do is to get caught up with the system updates, because we're in 2019 now. I followed the link from that support page and the PDF has me download RazerUpdater_v1.1.1.0-ME.exe - it's the one that @diegoesp is referring to. After applying that patch, curiosity had me wanting to check that my new version of the ME firmware is safe. I download an official tool from Intel... which tells me my system is still vulnerable! https://www.intel.com/content/www/us/en/support/articles/000025619.html The Register article had my hopes up, linking to RazerUpdater_v1.1.1.0-ME mode-v2.exe, except I am fairly certain that's not compatible because I looked inside the archive and the torden.ini file doesn't list my model number RZ09-01953 - whereas the first one that is actually intended for my Bla

19
diegoesp
4 years ago

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