Replies posted by nothingfaced | Razer Insider

Replies posted by nothingfaced

2 Replies

G
GilloMilk
posted in Razer Synapse

Synapse keeps resetting to spectrum cycling

My escalated support ticket has been with Razer's tier 2 for a number of weeks. Their practical suggestion was to run sfc (system file scan), reinstall the MSVC++ runtime and repair the .net framework installations. Basic level suggestions. There was no offer of support for Synapse 3 other than troubleshoot/repair the OS environment. For tier 2 support this is somewhat unimpressive. Regardless. I returned the Razer Blade Stealth. This decision driven solely by my experience with Synapse 3 and Razer's support. The laptop, the hardware was excellent, sadly undermined by the Razer software.

23
G
4 years ago
G
GilloMilk
posted in Razer Synapse

Synapse keeps resetting to spectrum cycling

I have the same issue - Razer support have been bumping me around for 2 weeks. This is the first Razer laptop I have owned (Razer blade stealth 13). I had no idea it depended upon their software to control the keyboard. Never again.

23
G
4 years ago

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