Replies posted by ddamww | Razer Insider

Replies posted by ddamww

2 Replies

F
FloridaBoi
posted in Audio

Razer USB Audio Controller Buttons Not Working

I have the same issue with the regular Kraken headset: after the Window 10 v2004 update pushing the buttons no longer propagate to other applications including Razer Synapse and for instance Microsoft Teams. Before the update, I could press the mute button and Teams would show muted as well. Also, the muted state is no longer kept between reboots. Before, when I would shut down my computer with muted state on the dongle, it would keep being muted on the next startup. Now it is always unmuted. On a sidenote: the equalizer seems affected as well. Changing levels in Synapse does not seem to change anything. Googling Windows 10 2004 sound issues learns that sound equipment from other manufacturers are affected as well and driver updates are a common solution. Because of this, I think Microsoft changed part of the interface of the sound subsystem of Windows 10 and only an update from Razer will fix this.

2
C
3 years ago
P
patrickduffy1976
posted in Broadcaster

Kiyo, Windows 10

This fixed it for me as well. I can finally access the preview in Synapse and adjust settings. Thx!

24
P
3 years ago

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