Replies posted by redhoodjt1988 | Razer Insider

Replies posted by redhoodjt1988

4 Replies

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redhoodjt1988
posted in Mobile

Stuck on screen with a rainbow circle with the text Erasing at the bottom

That would be awesome. I really need my phone working. I am currently using a temporary phone through my work this way I can still be notified if an emergency happens with my kids but I don't know how much longer I will have the ability to use it. So being able to get things moving forward getting my phone back would be really helpful. Thank you for all your help.

9
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4 years ago
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redhoodjt1988
posted in Mobile

Stuck on screen with a rainbow circle with the text Erasing at the bottom

Not a problem. I hope that the RMA goes quickly as it stands I haven't heard back from them about my shipping label. So I have no idea how long it is going to take. They told me 3 - 5 business days but it's already pushing 4 days and nothing. Getting a little irritated with their mobile support. It's nothing like their laptop support team.

9
R
4 years ago
R
redhoodjt1988
posted in Mobile

Stuck on screen with a rainbow circle with the text Erasing at the bottom

When it restarts it won't let me go into the recovery menu. I am having Razer Support send me a shipping label and just going to pay for a replacement.

9
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4 years ago
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redhoodjt1988
posted in Mobile

Stuck on screen with a rainbow circle with the text Erasing at the bottom

I have already tried the factory reset again. And the phone will not allow me to get past the Erasing screen to setup the phone to try the Fastboot and ADB option of flashing the phone.

9
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4 years ago

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