Replies posted by Beeferony | Razer Insider

Replies posted by Beeferony

4 Replies

K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

I am also having this issue. 2019 Blade 15 2070 Max-Q, the screen goes black and I basically close the laptop, reopen it, sign back in, and then it temporarily works until it goes black again... Can somebody post a link to the razer drivers for the 2019 Blade 15 2070 Max-Q? I am not sure where to find them I feel like this is part of the issue like TerraCottainsightrush696 said. This happened when I first got the blade, then it was fine for a few months and now it is happening again. Switching to 60hz helps but we all want to use the 240hz lol...

52
L
4 years ago
K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

Are these the right drivers for the 2019 Blade 15 2070 Max-Q? http://drivers.razersupport.com//index.php?_m=downloads&_a=view&parentcategoryid=886&pcid=885&nav=0,350,885&_ga=2.25505342.2066218656.1574392851-1226784682.1561935452 I am going to download all of these and see if the screen keeps going black. Will update🙏

52
L
4 years ago
K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

kydcocoI've tried all the drivers and its still happening. I say get in contact with support man. It could be something with the hardware and software can't fix that. See if they can replace the GPU or maybe it's an issue with the screen. The drivers didn't help me at all. Damn, are they going to charge you for the fix? Do you have a protection plan? It seems pretty bad that a lot of people are having this problem... For me, it seems to happen randomly but when it starts it doesn't stop and I have to switch to 60Hz... I wouldn't have gotten this model if I knew about these issues. The 240Hz is beautiful when it works but terrifying that a 2k+ investment that I personally use for production blacks out uncontrollably... Please keep us updated on your fix man! I may contact support soon.

52
L
4 years ago
K
kydcoco
posted in Razer Support

Razer Blade Advanced 240hz 2070 MaxQ Graphics - Black Screen Sporadically

GaboBaaHi, how did it go? I'm having exactly the same problem. Mid 2019 - Mercury White Blade 15 w/2070. I don't know what to do by now. Hey, so I do have an update for anyone in this thread. I updated the BIOS and everything available in this drivers link http://drivers.razersupport.com//in...2.2066218656.1574392851-1226784682.1561935452 My screen was still going black BUT every time I do a full shut down and not put it into sleep mode the problem goes away. So instead of putting the laptop to sleep I just do a full shutdown and no black screen occurs. Obviously this is annoying and I am willing to work with it for now but I feel like selling this machine now because I don't know what to expect going forward which really sucks... If so many people are having this problem I really hope Razer addresses this, I want to love this laptop and brand but issues like this are making it really hard to. NEW ISSUE: After updates, it seems like my machine is running very hot, not sure why I

52
L
4 years ago

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