Replies posted by timbergus | Razer Insider

Replies posted by timbergus

2 Replies

T
timbergus
posted in Razer Support

Razer Naga Trinity Polling Frequency Freezing Games

Hi @Razer.Caziel. Here is my PM number: (*Removed for security purposes)

5
Razer.Caziel
4 years ago
T
timbergus
posted in Razer Support

Razer Naga Trinity Polling Frequency Freezing Games

Hi @Razer.Caziel. I'm not very good at recording videos, but I can try to detail the steps I followed to reproduce the error. If you find the info insufficient, tell me, and I will try to record the video. With no Synapse software installed, in my case, after removing it completely from the system, I install the game (Guild Wars 2). I start the game, set video settings to ultra, and play the game normally (counting with the default 1000Hz polling frequency). Then, I stop the game and install the latest version of the Synapse software, restart the computer, and try again the game. In the "select character" screen of the game, when moving the mouse, the character animation freezes, and in-game, every time I move the characters point of view using the mouse, the game freezes. If I do the same using only the direction keys of the keyboard, the game works as expected. I stop the game again and open the Synapse tool. I lower the polling frequency from 1000Hz to 125Hz. I try the game again a

5
Razer.Caziel
4 years ago

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