Replies posted by punxel | Razer Insider

Replies posted by punxel

4 Replies

T
technobookDiamond149
posted in Razer Support

How long is it taking to get a response from customer support?

Wait between messages is currently 23 days for me. Even then though, those messages are irrelevant and unhelpful copy / pastes.

2
P
3 years ago
P
punxel
posted in Razer Support

Timescales for support

It's a laptop in my case, but two months is obviously a lot longer than two weeks. I'll send you a PM, any information would be appreciated at this point.

3
Razer.Caziel
3 years ago
E
EmbraceNext
posted in Razer Support

How long is too long?

Sounds like you got dealt with relatively quickly @ommnibox I opened my ticket 55 days ago and am still laptopless. No reply for last 10 days. If anyone from Razer reads this, I appreciate you might be stretched, but some realistic expectation setting would go a long way. Last I heard was I would receive an email in 2-3 days (that has long passed).

23
P
3 years ago
P
punxel
posted in Razer Support

Revert Boot Loader

Recovery stick?

1
P
4 years ago

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