Replies posted by SenorSnoo | Razer Insider

Replies posted by SenorSnoo

3 Replies

S
SenorSnoo
posted in Razer Support

Razer Blade 15 Advanced 2019 - Speaker crackling

Here's a link to the video. It's pretty intermittent, but really comes out for instrumental piano stuff (which is mostly my work music) - I did the driver uninstall and update again. Didn't seem to change much. I did do some Youtube stuff and noticed that the crackling really isn't there for it... Gonna do some more fiddling around, maybe reinstall Spotify. Would rather not reinstall windows if I can avoid it... Fingers crossed.

4
Razer.Caziel
4 years ago
S
SenorSnoo
posted in Razer Support

Razer Naga Epic MMO Mouse (2012) Tracking and Double Click issues

Razer.Speedcr0ssJust to confirm, does the issue happens while using the mouse to your Lenovo laptop too? If yes, please send me your device serial number via PM so I can check for its available updates. Yes, the issue is similar on the Lenovo. I'll send the serial number now. Thanks for the help!

5
Razer.Speedcr0ss
4 years ago
S
SenorSnoo
posted in Razer Support

Razer Naga Epic MMO Mouse (2012) Tracking and Double Click issues

Razer.Speedcr0ssHey there! Thanks for posting to the right support thread. That's really challenging. Let's investigate first. By the way, are you connecting the mouse directly to your laptop's USB port or it is connected to a USB hub? Please connect your mouse to a different USB port in your PC or to a different computer without Razer Synapse and see if the issue persists. I've tried multiple USB ports on multiple computers, my Blade obviously is using Synapse, but my old Lenovo does not. Not using any kind of hub. Also tried to plug the dock and use it wirelessly, but still having the same issues.

5
Razer.Speedcr0ss
4 years ago

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