Replies posted by AMBERbitUltramarine931 | Razer Insider

Replies posted by AMBERbitUltramarine931

10 Replies

A
AMBERbitUltramarine931
posted in Razer Support

Razer fix to address Intel RST issue and allow Windows #1903 update?

Has there been an official Razer update on this situation? I thought a fix was going to be released by Razer in Aug. or early Sept., but I can't find anything that gives an update. I've tried any and (mostly) all of the proposed fixes mentioned in the community (at least those I know enough to do), but I'm still unable to get the #1903 update. This has been exceedingly frustrating!

18
K
4 years ago
P
Phil-adelphia94
posted in Razer Support

Razer Blade 15 base unable to update to win 10 version "1903"

Has there been an official Razer update on this situation? I thought a fix was going to be released by Razer in Aug. or early Sept., but I can't find anything that gives an update. I've tried any and (mostly) all of the proposed fixes mentioned in the community (at least those I know enough to do), but I'm still unable to get the #1903 update. This has been exceedingly frustrating!

40
A
4 years ago
P
Phil-adelphia94
posted in Razer Support

Razer Blade 15 base unable to update to win 10 version "1903"

KainzaahHas anyone succeeded after the today's update? After the Razer Synapse update I tried the Windows update, it started installing the 1903 version, but failed (with an error). I tried again, but then it didn't detect any updates and I still see the information that my device is not ready for 1903. Razer Blade 15 (2018 Basic) I didn't know there was a Synapse update that was supposed to address the Windows update issue. Where did you see that announced?

40
A
4 years ago
A
AMBERbitUltramarine931
posted in Razer Support

Razer fix to address Intel RST issue and allow Windows #1903 update?

Razer.Speedcr0ssHi everyone! Thanks for asking, @ReversePanda. There's no ETA yet for the final fix. However, one user reported that Microsoft is no longer attempting to download 1903 and Windows update has been reverted from his Razer Blade 15 and got a status: "The Windows 10 May 2019 Update is on its way. Were offering this update to compatible devices, but your device isn't quite ready for it. Once your device is ready, you'll see the update available on this page. There's nothing you need to do at this time". We still need to verify this to our Support Team. By the way, are guys getting the same message? Please let me know. Your confirmation will greatly help our investigation. Feel free to reply on this thread or send me a PM anytime. As of last night, Windows was still trying to force an update on my machine. I've not seen a message like this.

18
K
4 years ago
P
PewPewPewKaboom
posted in Razer Support

Intel® Rapid Storage Technology (Intel® RST)

Found this elsewhere... /razer-blade-15-base-unable-to-update-to-win-10-version-1903.50773/#post-497834

1
A
4 years ago
A
AMBERbitUltramarine931
posted in Razer Support

Razer fix to address Intel RST issue and allow Windows #1903 update?

I found this posted elsewhere... but nothing more and nothing since. /razer-blade-15-base-unable-to-update-to-win-10-version-1903.50773/#post-497834

18
K
4 years ago
P
Phil-adelphia94
posted in Razer Support

Razer Blade 15 base unable to update to win 10 version "1903"

/razer-fix-to-address-intel-rst-issue-and-allow-windows-1903-update.50998/#post-498118 Razer.Speedcr0ssHi everyone! At this time, legacy Razer Blade units may run into a situation where they are unable to properly update to Windows 1903. Almost all of our units are affected aside from our previous Razer Blade Pro 17" 2016 and 2017 that are shipped with RAID configuration which requires Intel RST driver and its component. Our engineering is aware of it and currently working on a fix. By the way, for all non-Razer Blade Pro 17" 2016 and 2017 models, we recommend renaming the iastora.sys to iastora.sys.old which is located under c:\\windows\\system32\\drivers path before running the Window update. Otherwise, please wait for our fix. We appreciate your patience.

40
A
4 years ago
A
AMBERbitUltramarine931
posted in Razer Support

Razer fix to address Intel RST issue and allow Windows #1903 update?

I know... I don't have it installed either! But the Windows update thinks it should be there in the Razer and stops when it isn't. And when we try to update it (per Windows instructions) it says the platform isn't supported (because it isn't there). That's why we're looking for a fix!

18
K
4 years ago
A
AMBERbitUltramarine931
posted in Razer Support

Razer fix to address Intel RST issue and allow Windows #1903 update?

I'm glad it worked for you... but I tried the same thing and no such luck. The Windows update will not complete.

18
K
4 years ago
A
AMBERbitUltramarine931
posted in Razer Support

Razer fix to address Intel RST issue and allow Windows #1903 update?

Yes, I am up to date with all other updates. Windows says to upgrade the Intel RST drivers, but my Razer (and many of the Razer laptop models) cannot do this... as the Intel RST update stops with a "platform not supported message." Trying to change the name of a system file (one workaround) has worked for some, but not most. there was one post elsewhere on the forums that Razer is aware of the issue and is working with MS on a fix, but I am looking (hoping) to confirm that.

18
K
4 years ago

Badges

View More
CookiesCookie settings