Replies posted by sleekRhythmload597 | Razer Insider

Replies posted by sleekRhythmload597

9 Replies

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sleekRhythmload597
posted in Razer Support

Synapse 3 constantly disconnects all 4 Razer devices

retrowireYaleBlue320Cleaned everything up and we'll see how it holds up. Thanks! Yeah, forgot to mention tons of hidden HID drivers. Here's to hoping clean reinstall does the trick. Btw I also had problems, mostly ingame though, with overlapping devices, i.e.: gamepad/non Razer bindable keyboard, or controller. Their old drivers might stay stuck in the system, preventing Razer's stuff work processes. Or they or Razer devices sometimes must be physically unplugged for games to work properly. Don't know if it's relevant to you. Good luck!

15
Razer.Speedcr0ss
3 years ago
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sleekRhythmload597
posted in Razer Support

Synapse 3 constantly disconnects all 4 Razer devices

retrowireYaleBlue320 Synapse 3, randomly disconnects the mouse and keyboard. My problem was the Nari headset connectivity. Constant reconnections were temporarily solved by connecting the bluetooth dongle through the Razer extension usb cable. You can try that, and check if the bluetooth connection is messy. Also, if you got all the software updates for the Basilisk and Synapse, first try clean reinstall with all the drivers as they say in manual here somewhere (if you want I'll provide a link).

15
Razer.Speedcr0ss
3 years ago
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Samotage
posted in Razer Support

Razer nari ultimate constantly disconnecting

JegginsDid any of you find a fix after? My Nari works perfectly now with the USB extender. The receiver dongle is about 0.5 meters away from the headset and a meter away from the PC. Still will exchange the headset after the quarantine is lifted as Nari is not stable for me while the receiver is plugged directly to the PC.

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J
4 years ago
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Samotage
posted in Razer Support

Razer nari ultimate constantly disconnecting

iljathan I cant run any of the supossedly helping software cause it disconnects to frequently. Any further help from the Razer support would be much appreciated. I already contacted the german version support.razer.com/contact-us and asked for a RMA Number but got no answer til now. The Ticket Number is: 200401-001109 First of all, I AM NOT A RAZER OFFICIAL, just a gamer. Razer or any other software didn't help me at all either. For the extender, I used the special(?) USB wire from the Mamba mouse, which you supposedly can find on AliExpres or ask Razer directly and the adapter from Mamba mouse for miniUSB-USB. No other extenders worked for me either.

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J
4 years ago
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Samotage
posted in Razer Support

Razer nari ultimate constantly disconnecting

iljathanI bought this headset in February from Saturn in Germany and i couldnt and still cant return it cause of the lockdown. Is there any other solution out there except the recovery tool? As I wrote above, until the lockdown (Moscow is locked too) will be lifted, connect the dongle to the GOOD usb extender and put it as near to the Headset as possible. All my 5 Razer devices stopped crazy reconnection spree after I did this.

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J
4 years ago
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Samotage
posted in Razer Support

Razer nari ultimate constantly disconnecting

I have the same problem with regular Nari wireless. Their usb receiver just somehow hates direct usb ports on the motherboard. The temporary solution I've come up with is to connect Nari's Bluetooth receiver to the usb extension cable (I got one from wireless Mamba) and put it as close to the headset as possible. Then wait for the warranty replacement/reclamation.

8
J
4 years ago
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Mr_Dank127
posted in Razer Support

Razer Nari Not Working

Have you tried the clean reinstall: https://support.razer.com/articles/1699349771

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S
4 years ago
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cueball999
posted in Razer Support

THX Spatial - Synapse, no sound

If Synapse "sees" your Nari, but you have no THX surround, try this: - open synapse - open audio tab - open mixer subtab - check if "thx spatial audio" slider is enabled and green - check if THX is enabled for the program/game you're trying to run - AND in the bottom left of the list of the programs (left panel if fullscreen) check the box "SET AS DEFAULT" with this text next to it: "Select THX Spatial Audio as the default playback device for the best experience." (sorry, forgot the exact text).

2
C
4 years ago
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BadAceSK
posted in Razer Support

Razer Nari Ultimate Problem

Same here with regular Nari wireless. Left cup is slightly less loud below 80ish percent. I tried everything too. Short from using it only for sound through minijack, nothing helps. Wrote to local support and waiting to send them the device for the warranty diagnostic/replacement. Hope it solves it. Love Razer stuff, would be a pity to reclaim.

2
S
4 years ago

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