Replies posted by Ellionas | Razer Insider

Replies posted by Ellionas

6 Replies

RocketSkates93
RocketSkates93Insider
posted in Keyboards

What do you guys think of the new Razer Tartarus Pro?

@metis1 Despite my irritation, that's what I'm trying to do, give them a chance.... But I must admit that for the moment it's hard to accept. When a company, which is well established, gives you a specific example as a selling point, and in reality, it is totally impossible, we are really on false advertising... (Illegal in my country, France.) Especially when this object is at a significant price. (We are still more or less at the price of a top-of-the-range full keyboard.) Indeed, if the device were fully operational, (correctly saved keymap and especially the functional and useful analog.) it would be perfect. To see if they will take us into consideration and correct the situation quickly.

111
dekades
4 years ago
RocketSkates93
RocketSkates93Insider
posted in Keyboards

What do you guys think of the new Razer Tartarus Pro?

I finally got an answer on my post on the support forum. (/the-analogical-tartarus-pro-currently-is-useless.52977/) From Razer.Speedcr0ss: Hi there! Thanks for posting your concern on our Support thread. Your point is well taken. Please send me a video where we can see the actuation concern via PM. Let's continue there. I therefore invite you all also to send him a PM with your own screens/videos in order to prove that this problem is indeed global to the Tartarus PRO model, and not an isolated problem. Thank you all!

111
dekades
4 years ago
E
Ellionas
posted in Razer Support

The analogical Tartarus Pro, currently, is useless

Razer.Speedcr0ssHi there! Thanks for posting your concern on our Support thread. Your point is well taken. Please send me a video where we can see the actuation concern via PM. Let's continue there. Hello, A video showing the settings of the "actuations points" ? How about a screenshot ? All right, I'll try to send you this tonight. (French time.) PS: Although not in the support section, please also take into account the statements of my unfortunate colleagues who also bought this redesigned Tartarus V2.(https://insider.razer.com/index.php...the-new-razer-tartarus-pro.52733/#post-506622)

5
P
4 years ago
RocketSkates93
RocketSkates93Insider
posted in Keyboards

What do you guys think of the new Razer Tartarus Pro?

We add a layer of "We take you for idiots" RAZER version. Here is the answer of the technical service made at my request: You have reached the Razer Technical Support Team and we are glad to assist you. We sincerely apologize for the inconvenience you have encountered with your Razer Tartarus Pro. There are a lot of factors why it does not work. I understand that it is difficult to play a game if a key does not work accordingly to its function. Set your worries away for you're in good hands now. It will be a great help for us to further narrow down your concern by providing us a video of the said issue. You can also try to follow the steps below to customize the sensitivity of the key, and I can walk you through it. 1. Open your Razer Synapse. 2. Click the Sidebar button (three horizontal lines) and it will reveal all current key and button assignments on your device. 3. You can set an estimated key travel distance (in millimeters) for both the Primary and Secondary actuation poi

111
dekades
4 years ago
RocketSkates93
RocketSkates93Insider
posted in Keyboards

What do you guys think of the new Razer Tartarus Pro?

However, I have tried all the possible modifications.... (Calibration, full searching in Synapse, complete restart in case Synapse doesn't want to update the parameters, etc.) In short, it's a lost cause, analog is absolutely useless. I don't understand how Razer was able to present and release this device immediately, without first testing it.... I longer feel like I've been swindled by this beautiful promise, because without analog, it's nothing more or less than a Tartarus V2 sold for almost twice as much. So Razer, if you can hear me, quickly (Very, very quickly) fixes this problem, or does your mea culpa and refunds half of all devices. (As I said, it's only a Tartarus V2 in the end) For my part, I'm French, and as the world often says about us, I'm going to do what I know best, to complain to hardware test sites.

111
dekades
4 years ago
RocketSkates93
RocketSkates93Insider
posted in Keyboards

What do you guys think of the new Razer Tartarus Pro?

FeldarisDE The second problem i have is the strange utilisation of pressure points. In Synapse you can define the pressure points when the keyboard switches from input 1 to input 2. The maximum for input 2 is unbelievably low. English isn´t my first language and i can´t describe it better, but let me try. Imagine the whole button press as percentages. Full press would be 100%, just touching it slightly would be 1%. The first pressure point is at the start of the button press at 1%, as it should be. The second, even at max sensitivity, is about 10-20% further down into the button press. About 50 - 60% of the button press is command 2. It would be so much better if 70% of the whole button press would be command one , and only when i push the button all the way through it used command two. As is right now, the amount of wrong inputs i had is astonishing, and for reference, i play guitar as a hobby. My finger pressure is not super bad, i´d rather say i´am quite good at regulating that asp

111
dekades
4 years ago

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