Replies posted by Rummiez | Razer Insider

Replies posted by Rummiez

4 Replies

R
Rummiez
posted in Razer Support

Razer Synapse Not detecting Razer Naga Chroma

Razer.CazielHey @Rummiez! What version of Synapse do you have and can you send over the serial number of your mouse via PM? It would have to be Synapse 2. It says software version 2.21

7
Razer.Caziel
4 years ago
R
Rummiez
posted in Razer Support

Razer Synapse Not detecting Razer Naga Chroma

Well, that's interesting. How long has this been the case? I have been able to customize my mouse since day 1 using my current Synapse. This mouse/Synapse issue occurred in the middle of an ordinary day. I had not made any computer changes to spark any incompatibilities.

7
Razer.Caziel
4 years ago
R
Rummiez
posted in Razer Support

Razer Synapse Not detecting Razer Naga Chroma

Shenanigans I say! I made it so long using 2.0 along with the mouse. Oh well. You were right. I installed 3.0 and it picked up the mouse and so far it works. Thanks for the help.

7
Razer.Caziel
4 years ago
R
Rummiez
posted in Razer Support

[Fixed}Kraken 7.1 V2 No audio

RummiezIssue: My game is not picking up kraken headset. I am getting no sound at all from them for this one single game. My assumption is that since the headset is a legacy item and this is an updated Synapse something there isn't meshing well and something is going wrong. Everything else works. All other games work. All other applications work. I had an issue before with Synapse stopped working with my naga mouse. Kraken headset worked fine. I had to update Synapse and redo all of my mouse settings. I got all of that sorted out. For the first time since updating Synapse I opened up my game and nothing. No sound is being picked up. I unplug my headset and sound fills the room. I plug in some knock off earbuds that barely fit and sound comes through. I try an old headset where only the right side works and sound comes through. It is only with the kraken headset where I get nothing. Fixed it. Legit had to make the game ignore Synapse 3 and go through my computer and play through it

2
Razer.Speedcr0ss
3 years ago

Badges

View More
CookiesCookie settings