Replies posted by Swiss_Man | Razer Insider

Replies posted by Swiss_Man

3 Replies

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Swiss_Man
posted in Razer Support

Hard to hear me in the microphone Razer Kraken 2019

If I use a sound system in the Legacy discord, My friends hear me softly. But if I use standart or experimental discord version, they don't hear me at all. I tried to use microphone in CS:GO, Rainbow Six Siege and Skype, the output is very weak. Razer.CazielCould easily be a hardware issue if the mic is still too quiet even at that level of gain and mic boost. For now, PM me the serial number of your headset so I can look into possible firmware fixes.

5
S
4 years ago
S
Swiss_Man
posted in Razer Support

Hard to hear me in the microphone Razer Kraken 2019

Razer.CazielCould easily be a hardware issue if the mic is still too quiet even at that level of gain and mic boost. For now, PM me the serial number of your headset so I can look into possible firmware fixes. I send to PM.

5
S
4 years ago
S
Swiss_Man
posted in Razer Support

Hard to hear me in the microphone Razer Kraken 2019

Razer.CazielHave you tried adjusting the mic gain levels in Windows Sound Settings? We'd appreciate it if you can upload a screenshot of the Levels tab in the Microphone Properties. By the way, did you get a case number when you reached out to our Support Team? If so, please send that to me via PM.

5
S
4 years ago

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