Replies posted by firstRustyRedvalley544 | Razer Insider

Replies posted by firstRustyRedvalley544

2 Replies

F
firstRustyRedvalley544
posted in Razer Support

Razer Synapse Crashing when changing colours

PT.SingerOk, good. Did you recently update your version of Synapse for Mac, and did the problem happen shortly after the update? Next question: when you re-installed Synapse, did you completely uninstall it first? If you are unsure, you can find the uninstaller in your Utilities folder, which can be found in your Applications folder. If all you did was try to re-install over the previous installation, I would suggest completely uninstalling the software using the uninstaller, and then re-downloading and installing the software. This will at least get the ball rolling for Razer Support, as that is most likely the first thing that they will ask you to do. Honestly, I'm not sure when the problem occurred, it's just I noticed it around a week ago when I tried to change the colour, sorry. It could have been after an update. For the second question, I completely uninstalled Synapse before reinstalling it.

5
PT.Singer
Vanguard
4 years ago
F
firstRustyRedvalley544
posted in Razer Support

Razer Synapse Crashing when changing colours

PT.SingerOut of curiosity, what Mac OS version are you running? How do I check that ;p. Sorry, not really a tech genius. A 'boomer', if you will. --------------- Nevermind found it. Mac OS Mojave version 10.14.2

5
PT.Singer
Vanguard
4 years ago

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