Replies posted by sharpTealDeervoice573 | Razer Insider

Replies posted by sharpTealDeervoice573

2 Replies

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U-Type
posted in Razer Support

Razer Blade 15 2019 Advanced Screen Goes Black after Waking Up

I have similar problem after i plug into a 2nd display running @ 60 hz, 4k. My main screen still works, but the backlight is off...

38
Razer.Speedcr0ss
4 years ago
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sharpTealDeervoice573
posted in Razer Support

Only turn on when plugged in, out of box, Razer blade 15 advanced

This fix from Razer.RedPanda fixed the problem! 1. Open the Control Panel and select Device Manager. Once the window appears, find the Batteries section and expand it. 2. Find the device with "ACPI" in the name, right click on it and uninstall it. After you have uninstalled that, turn off your Blade and charge it for an approximate of 4 hours. 3. After that, remove the AC adapter from the Blade and try to turn on your Blade. 4. Wait for the computer to boot Windows completely or until it turns off. If the Blade boots up Windows, let the computer charge until it's 100%. If the Blade turns off, plug in the AC adapter and let the computer charge for more than 4 hours.

3
Razer.Caziel
4 years ago

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