Replies posted by autoinsightZaffre756 | Razer Insider

Replies posted by autoinsightZaffre756

6 Replies

ReaperonYT
ReaperonYT
posted in Mice and Surfaces

Mamba TE & Firefly V2

Another response later and it seems that the Razer Mamba Tournament Edition sensor is too sensitive and cannot track the Firefly V2 surface properly. I'm hoping this means that the Mamba TE is just too good? I don't really know a lot about the world of mouse sensors. If they offer a Firefly V2 cloth edition that should clear it up as the mouse is still perfect on cloth mats. I am asking what type of compensation they can offer as I'm definitely stuck with the mouse I've had for years and I'm just outside the return window for the Firefly V2

33
ReaperonYT
4 years ago
ReaperonYT
ReaperonYT
posted in Mice and Surfaces

Mamba TE & Firefly V2

ReaperonYTIt quite clearly states on the product info. The surface of the Razer Firefly V2 is calibrated for all mouse sensors and lab tested to ensure pixel-precise tracking between your mouse and cursor, allowing you to aim and maneuver with greater accuracy. That's right I forgot they made such a bold claim Not to mention the fact that its um *their* mouse I'm trying to use. Good times. :)

33
ReaperonYT
4 years ago
ReaperonYT
ReaperonYT
posted in Mice and Surfaces

Mamba TE & Firefly V2

ReaperonYTI've had a response, to test settings etc. if you have a support ref, log in and keep chasing them I did finally receive a response. After going back and forth with them including me actually sending video evidence, they have concluded that their is an issue with compatibility between the mouse sensor and mouse surface. That is all they are offering and have requested that the case be closed as "resolved." I am not even sure I can return the mat at this point so I guess it's just RGB bling for the desktop or I need to buy a new mouse? Needless to say I'm not 100% enthralled with the result...

33
ReaperonYT
4 years ago
ReaperonYT
ReaperonYT
posted in Mice and Surfaces

Mamba TE & Firefly V2

Has anyone heard anything yet? I am still waiting for a response to my submittal.

33
ReaperonYT
4 years ago
ReaperonYT
ReaperonYT
posted in Mice and Surfaces

Mamba TE & Firefly V2

ReaperonYTOr Raise a support query directly via https://mysupport.razer.com/app/email_us Thank you! I submitted a case just now and will keep you posted.

33
ReaperonYT
4 years ago
ReaperonYT
ReaperonYT
posted in Mice and Surfaces

Mamba TE & Firefly V2

I am having the same issue with a Mamba TE and Firefly V2. It is hard to notice when moving the mouse around quickly but when you move slowly the jitter is very noticeable.

33
ReaperonYT
4 years ago

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