Replies posted by HeliotropeMagentafast346 | Razer Insider

Replies posted by HeliotropeMagentafast346

3 Replies

C
chriscmc23
posted in Razer Support

Nari mic does not work.

Okay, so it is a slip cover. Thanks! the video was helpful. Very "on-point". I had thought that I was pulling the pad off the base because on the old Razer Man o' War the soft pad and the hard base came off together. Next steps? Best regards, Todd Petrin

16
Razer.Caziel
4 years ago
C
chriscmc23
posted in Razer Support

Nari mic does not work.

Razer.CazielYou can find the serial number on the box as well. Do send me a PM so we can try other troubleshooting steps. Box is long gone. I have receipt where we bought it, but doubt that will be helpful, correct? I can try to remove ear pad. do you have a YouTube video for that? Otherwise I could try a butter knife to help pry it off?

16
Razer.Caziel
4 years ago
C
chriscmc23
posted in Razer Support

Nari mic does not work.

Same issue. Nari Essential has been working fine since Christmas then nothing. Can hear audio. Followed G_Leland's directions above (Thank you!) but to no effect. [sigh] Was going to remove/ reinstall Synapse 3 to see if that helped, but was concerned that I was going to lose Synapse 3 logs. Not sure what benefit that would be. Also ran Windows troubleshooter (why not?) but couldn't find anything. (big surprise.) Can't get to model #/ serial #. feels like it would take a lot of force to remove ear pad.

16
Razer.Caziel
4 years ago

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