Replies posted by ChronochaosAsura | Razer Insider

Replies posted by ChronochaosAsura

5 Replies

C
ChronochaosAsura
posted in Razer Support

Purchased new razer blade and can't add warranty.

Going on the 5th business day with no resolution or help from razer on this issue...

3
Razer.Speedcr0ss
2 years ago
C
ChronochaosAsura
posted in Razer Support

Purchased new razer blade and can't add warranty.

So during pre order of the new 2022 razer blade 17 there was no option to add a warranty to the cart but if course now after they update the website now you can... But for some reason it won't allow me to add razer care elite see attached pictures

3
Razer.Speedcr0ss
2 years ago
C
ChronochaosAsura
posted in Razer Support

Purchased new razer blade and can't add warranty.

Sorry I accidentally double posted. Close this thread and keep the other one up. I'll add more stuff to the other thread

2
C
2 years ago
C
ChronochaosAsura
posted in Razer Support

Purchased new razer blade and can't add warranty.

Picture of message

2
C
2 years ago
dekades
dekadesCommunity Cowboy
posted in Razer Support

RazerCare Store Updates

I just bought a new razer blade 17 with max specs early 2022 model. I received it on the preorder release date Which was 2/22/22 I haven't even owned it a day and it says I cannot add razer care! I bought mine from the US Razer.com store. Then I go to ask customer support for help and they say I should be able to add it but they have no idea why the website won't allow me to so thy open up a support ticket and I was told within 1-3 business they will have the issue resolved. It's been over 3 business days and nothing is resolved nor do they even respond with anything in email other than saying "we will respond to you within 1-3 business days" this customer service is not good at all. Please someone from razer look into this matter...

324
S
1 year ago

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