Replies posted by kyrioskova | Razer Insider

Replies posted by kyrioskova

2 Replies

K
kyrioskova
posted in Razer Support

Razer Kiyo Pro Microphone Not Detected

there is no microphone??????? This is what??? This is from specification

3
K
1 year ago
K
kyrioskova
posted in Razer Support

Razer Kiyo Pro Microphone Not Detected

Razer.Zionzedd@kyrioskova Try to reinstall the webcam's driver in the device manager. Then go to sound settings, then the recording tab, check which device is set as your default mic and if there are any devices that are disabled. Make sure both the Synapse application and Windows OS are up to date as well. You can also get the firmware updater here. If you're still experiencing the same issue, PM me the serial number of your device so I can validate its model and look for other steps to help you address the mic issue of your webcam. Thanks for reply. After i reset and reinstall all driver and reinstall razer synapsed.. still not working. until i swap different usb port. and it working again. Strange. Both are usb 3.0. Im using win11.

3
K
1 year ago

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