Replies posted by der_Mechaniker | Razer Insider

Replies posted by der_Mechaniker

2 Replies

Pinkvalleytechno961
Pinkvalleytechno961Insider Mini
asked in Razer Support

Blackwidow V3 Tenkeyless Cannot wake up PC from sleep / hibernation

I’d reached out to their support directly via Synapse.After a number of back and forth emails with video illustrating the issue, I got this reply on 10/18/23: “We wanted to let you know that we have managed to identify the cause of the issue that you have reported.Due to the complexity and the work that needs to be done, we are unable to provide an estimate of when you can expect a fix. However, once a fix has been identified, this will be released in a future software update.” The issue is, obviously, still happening, so who knows if we will ever see a fix.

4
A
12 days ago
Pinkvalleytechno961
Pinkvalleytechno961Insider Mini
asked in Razer Support

Blackwidow V3 Tenkeyless Cannot wake up PC from sleep / hibernation

I just picked up the same keyboard and I’m having the same issue. I had been using a different Razer keyboard and it worked fine to wake the PC from sleep. It’s a bit discouraging that you posted this 4 months ago and never got any input.

4
A
12 days ago

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