Replies posted by Draain48 | Razer Insider

Replies posted by Draain48

5 Replies

X
XxYogaxXInsider Mini
asked in Razer Support

Razer Nari Ultimate - corrupt dongle due to software updates

It´s definitely a software issue! My dongle broked after 2 years of warranty and Razer support din´t helped in any way, just told me to wait until razer sells replacement part. Waited 3 years still no replacement part aviable what a joke. Recently i Reinstalled Windows and tryd to put my broken dongle in and it worked. At least for one minute then the synapse software told me to update for the Nari ultiamte , restared my pc and windows doesn´t find my dongle anymore. Good job , weirdly my dongle broked exactly after 2 years of warranty, maybe thats their mesh to rip off money. I´m never gonna buy a Razer headset with dongles anymore, sad as someone who haves everything from razer.

22
Sherian
1 month ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate doesnt connect with Windows 11

anonwaspYou can try Dongle Recovery Tool if you haven't tried before: https://mysupport.razer.com/app/answers/detail/a_id/1754/~/how-to-use-the-dongle-recovery-tool-to-restore-and-pair-or-connect-a-razer-nari sadly i tried all of these already doesnt work its the dongel which is broken and their is no second one to buy.. have to use it not wireless or buy a new one.

4
Draain48
1 year ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate doesnt connect with Windows 11

anonwaspHello, can u test this headset on another pc? yeah i did already, looks like the dungle is broken and razer dont care because warranty is over. Theoretically it didn´t hold one year of use because it was already replaced one time. Looks like these wireless headsets by razer aren´t made to hold long. Dissapoints me as a razer fan.

4
Draain48
1 year ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate are no longer on!

GokennIt's working fine so far after the exchange, but I'm not confident that it won't happen again cause recently it started beeping for no good reason (connecting / disconnecting constantly). I exchanged it after about 5 months of buying; it's now +8 months since the exchange. Yeah I agree, it's a good piece of hardware really but just not built very sturdily. Thank u very much for that answer. I had the same problem. I hope the new Headset will not have these problems. I mean the sound is good af but if it got so fast a defect is that a bad joke for that much money..

8
B
4 years ago
Draain48
Draain48Insider Mini
posted in Razer Support

Razer Nari Ultimate are no longer on!

GokennThis has happened to me before too. Just did an exchange with the store because I couldn't find the root of the problem; my best guess was that the battery completely discharged some way or another. Okay, was after the exchange a new problem? How long u use them already? Because when this more often happends its ...

8
B
4 years ago

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