Replies posted by CypherAT | Razer Insider

Replies posted by CypherAT

2 Replies

Y
Ypika
posted in Razer Support

Synapse 2 can't detect my mouse and keyboard

Razer.RedPandaHi there! Can you PM me the serial number of your Naga Chroma? Please make sure to include the link to this thread as well. I'll take it from there. Already did.. need me to start a new convo with you?

11
R
5 years ago
Y
Ypika
posted in Razer Support

Synapse 2 can't detect my mouse and keyboard

I just got the problem... Was working fine last night. Went to bed and when I woke up, my mouse was not working. Tried everything in the troubleshooting handbook. Nothing works. EDIT: I tried reinstalling Synapse 2 and 3 separately. It worked momentarily. As soon as I rebooted my PC, it failed to detect again. However on reinstallation of 2, my Naga Chroma lights came on, just no mouse control or detection in synapse. EDIT2: I tried plugging im my old Naga Molten. Installed fine, was detected. Just couldnt use it due to a faulty clicker

11
R
5 years ago

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