Replies posted by dunnam | Razer Insider

Replies posted by dunnam

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dunnam
posted in Razer Support

External monitor doesn't work via Thunderbolt 3

Razer.CazielPlease check if the Thunderbolt 3 port in question has any data transfer issues. You can do this by transferring files from your PC to your smartphone and back. By the way, would you happen to have another Thunderbolt 3 cable to use for testing purposes? I transferred files to and from my phone via the phone's USB-C cable. Files transferred quickly both ways from the Thunderbolt 3 port. Both USB C ports on the Stealth provide the "Charging rapidly" message on my phone when the phone is plugged in. I don't have another USB C to Displayport cable, but the monitor works fine with the same cable using the other port, just not the Thunderbolt port.

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Razer.Caziel
3 years ago

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