Replies posted by masielpeguero | Razer Insider

Replies posted by masielpeguero

5 Replies

M
masielpegueroInsider Mini
posted in Razer Support

Razer Opus paired but don't connect ( multiple platforms)

BL00DLocKHi everyone. I have a fix for PC (this will also work for your phone). When you power on the headset and it makes the sonar noise as it is trying to connect, continue to hold down the power button as your PC searches for a bluetooth device. Your headset will not power off, but this will now connect properly as Razer Opus should pop up automatically as an audio device you can connect to. Worked for me first time. I hope this solves everyone's issue! Hey! this actually worked! thanks! I updated the other thread to see if we can bring attention since this is a software issue, and the steps on the article they pointed us below does not indicate this is an official process to connect to PC. Thank you again for this, I can finally use this headsets with all my machines!

22
Razer.Speedcr0ss
3 years ago
M
masielpegueroInsider Mini
posted in Razer Support

Razer Opus paired but don't connect ( multiple platforms)

Razer.SpeedCr0ssHey there! Thanks for confirming, but this is not a band-aid solution. You can see that step here. Cheers. I was able to pair with BLOODLock solution. I was who orignially started the thread. I reviewed the support article plenty of times when I got the headphones before I contacted support (they never got back to me by the way, and I paid for razer care - very dissapointing). But anyway, point of the store is, IF to pair these headsets with a PC the user has to keep holding down the power button even after hearing the sound that indicates bluetooth pairing so that "razer opus" appears as an available device to connect, that is a bad-aid solution. As of now, if you follow the steps you shared, which I did, the device shows as Razer stereo (I guess that is intended) never razer opus which leads to the issue all the users reported here. Somehow, razer has to fix this. Either when you follow the steps currently on the article ("o pair via Bluetooth, start with the h

22
Razer.Speedcr0ss
3 years ago
M
masielpegueroInsider Mini
posted in Razer Support

Razer Opus paired but don't connect ( multiple platforms)

Razer.SpeedCr0ssHey there! Thanks for sharing your Razer Opus concern here. Have you tried selecting the "Razer Opus Stereo" as your playback device? If in case it didn't help, please clear your Windows Bluetooth sync history and try pairing the headset again. It does not work with Windows. It will pair but not connect. For some users it does not show under the BT list. I have tried test on 4 windows machines and the issue is the same. This headphones are not compatible with Windows. Very dissapointing.

22
Razer.Speedcr0ss
3 years ago
M
masielpegueroInsider Mini
posted in Razer Support

Razer Opus paired but don't connect ( multiple platforms)

Razer.SpeedCr0ssHey there! Thanks for posting your concern here. Were you able to get an update through the Razer Opus app? Feel free to send me a PM should you need additional assistance. Well, I did the firmware upgrade when I got the headphones. They do not work with windows. They only work with iOS, macOS, Android (sometimes so far). The issue still persist, and it is the same described the original message. I paid for support and I haven't gotten any replied yet which is very dissapointing.

22
Razer.Speedcr0ss
3 years ago
M
masielpegueroInsider Mini
posted in Razer Support

Razer Opus paired but don't connect ( multiple platforms)

ADeadGunslinger19Hello I just got a new pair today. Did the firm ware update and all that. But every time it pairs the phone recognizes it as paired however the light keeps blinking Hey! how did you do the firmware update? Can you provide me with a link to downlod it - steps? I want to try it to see if it helps with the original issue on this thread that I reported. I looked in the downloads on the razer site and they do not have a firmware update listed, maybe I am looking in the worng place? I appreciate if you share with me what you try. Thank you

22
Razer.Speedcr0ss
3 years ago

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